Captel Support

24/7 support for all CapTel phones

Customer Service:

888-269-7477 (Voice)

866-670-9134 (Español:)

608-204-6167 (Fax)

CapTel@CapTel.com (Email)

Request Training or Demonstration

Social Media External Links

Although IP Relay, Fed IP & CapTel can be used for emergency calling, such emergency calling may not function the same as traditional 911/E911 svcs. T-Mobile is not responsible for any damages resulting from errors, defects, malfunctions, interruptions, or failures in accessing or attempting to access emergency svcs through IP Relay, Fed IP, & CapTel. T-Mobile, the T Logo, Magenta and the magenta color are registered trademarks of Deutsche Telekom AG. © 2021 T-Mobile USA, Inc. CapTel is a registered trademark of Ultratec, Inc. All other marks are property of their respective owner.

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