You, as a standard phone user, can easily call individuals who are Deaf, Hard of Hearing, DeafBlind or those with a Speech Disability!  

No special equipment is needed!

It is a good practice to ask the person you are calling how they would like to be reached over the phone.

If the answer is Relay Connecticut, then dial 711 (or 800-833-8134 for English / 800-680-3746 for Spanish-to-Spanish / 877-855-0921 for Spanish-to-English translation) to reach a Communications Assistant.  Provide the area code and telephone number of the person you wish to call.  The Communications Assistant will dial their number and connect you to them.

If needed, the Communications Assistant will explain the relay process before connecting the call.

This relay service is available in English-to-English, Spanish-to-Spanish and Spanish-to-English translation.

 


Don't Hang Up!

When you answer your phone and hear, “Hello, this is Relay Connecticut…”, please don’t hang up!  You are about to talk, through a Communications Assistant, with a person who is Deaf, Hard of Hearing, DeafBlind or has a Speech Disability.

Please, don’t hang up. It could be the most important call of the day!